❶ 淘寶怎麼申請退貨
1.進入淘寶界面,點擊【我的淘寶】里【已買到的寶貝】。
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2.然後找到自己想要退換貨的商品,點擊【退款/退貨】。
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3.然後就可以選擇僅退款還是退貨退款,點擊進入。
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4.然後選擇填寫好【服務類型】、【貨物狀態】、【退款原因】、【退款金額】。
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5.填寫好【退款說明】,上傳好照片憑證,然後點擊【提交】。
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6.隨後耐心等待處理即可。
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拓展資料:
1.首先,打開淘寶網,登錄自己的賬號。
2.登錄賬號後,滑鼠移到淘寶首頁右上角的「我的淘寶」上,選擇下拉列表上的「已買到寶貝」按鈕。
3.進入「已買到寶貝」頁面,可以看到近期購買的寶貝列表。
4.選擇需要退/換貨的寶貝,點擊申請相應訂單中的「退款/退貨」按鈕。
5.然後就能進入退款/退貨界面,在這個界面可以看到第一個選項是「收到貨了嗎」,然後根據實際情況選擇。
6.點擊「已收到貨」按鈕,進入退款/退貨明細界面。
7.在這個界面中填寫退貨的具體信息,其中帶「*」號的信息為必填,退款原因有幾個選項,根據寶貝的實際情況來選擇退款原因,退款原因填寫完畢並確認無誤後,點擊「提交退款申請」按鈕。
8.這樣,退款/退貨申請就提交好了,接著跟淘寶賣家旺旺溝通具體的退款/退貨細節即可。
9.最後,在賣家同意買家發起的退款/退貨申請後,把寶貝包裝好郵寄回賣家指定的地址,並把運單號填寫進退款/退貨申請中。
10.待賣家收到貨並確認寶貝不影響二次銷售後,馬上就可以給安排換貨/退款事宜了。