❶ 淘宝怎么申请退货
1.进入淘宝界面,点击【我的淘宝】里【已买到的宝贝】。
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2.然后找到自己想要退换货的商品,点击【退款/退货】。
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3.然后就可以选择仅退款还是退货退款,点击进入。
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4.然后选择填写好【服务类型】、【货物状态】、【退款原因】、【退款金额】。
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5.填写好【退款说明】,上传好照片凭证,然后点击【提交】。
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6.随后耐心等待处理即可。
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拓展资料:
1.首先,打开淘宝网,登录自己的账号。
2.登录账号后,鼠标移到淘宝首页右上角的“我的淘宝”上,选择下拉列表上的“已买到宝贝”按钮。
3.进入“已买到宝贝”页面,可以看到近期购买的宝贝列表。
4.选择需要退/换货的宝贝,点击申请相应订单中的“退款/退货”按钮。
5.然后就能进入退款/退货界面,在这个界面可以看到第一个选项是“收到货了吗”,然后根据实际情况选择。
6.点击“已收到货”按钮,进入退款/退货明细界面。
7.在这个界面中填写退货的具体信息,其中带“*”号的信息为必填,退款原因有几个选项,根据宝贝的实际情况来选择退款原因,退款原因填写完毕并确认无误后,点击“提交退款申请”按钮。
8.这样,退款/退货申请就提交好了,接着跟淘宝卖家旺旺沟通具体的退款/退货细节即可。
9.最后,在卖家同意买家发起的退款/退货申请后,把宝贝包装好邮寄回卖家指定的地址,并把运单号填写进退款/退货申请中。
10.待卖家收到货并确认宝贝不影响二次销售后,马上就可以给安排换货/退款事宜了。